Image & Etiquette Institute of Los Angeles

Diana Olson & Company/Diana's Color Collage                 Since 1980


Business and Social Etiquette


Business and Social Entertaining


BENEFITS

*Education in business negotiations in the social world

* Sharpening of personal skills that help one to be in control of business and social situations

* Improvement of corporate image

* Increase in customer good will

* Development of poise and confidence for business socializing

* Promotion of self-esteem

* Customer confidence that lowers price resistance

* Development of skills that inspire confidence of clients

* Improvement of business presence

* Positive morale builder

* Strengthens professional relations

* "Extra Edge" reaps financial benefits to the "bottom line"

* Lifetime investment in which the returns will be rewarding, financially and personally

* And MORE...

 

 

EXECUTIVE SEMINAR IN BUSINESS AND SOCIAL ETIQUETTE

Guidelines for making a good first impression in business.

Business Communication Skills

Introduction, Introducing Oneself, Group Introductions

Order of Precedence

Handshaking

Business Cards and their Presentation

Business Forms of Address

Business Invitation and their Replies

Telephone Techniques for Business Situations

Business Travel

In Cab or Limousine

International Protocol

Business Gift Giving

Conversation Skills for Business Situations

Eye Contact, Presence, Awareness, Body Language

Pitfalls to Avoid

And MORE...

AN EXECUTIVE SEMINAR IN BUSINESS AND SOCIAL ENTERTAINING

 

Business Entertaining Skills

Host or Hostess Duties

Guest Duties

Introductions; At a Restaurant

In a Private Club

At the Office, At Sporting Events or the Theater

Tipping

Dining Skills

American and Continental Styles of Eating

Eating Various Foods

Foreign Food Terms

Flatware Familiarization

Multicourse Dining

Dressing for the Occasion

Conversation Skills for Business/Social Situations

Plus lots of "little things" that will give you the poise and social savvy that is the hallmark of knowledgeable, successful men and women.

And MORE...