Image & Etiquette Institute of Los Angeles

Diana Olson & Company/Diana's Color Collage                 Since 1980

Business and Social Etiquette

A 5-Day, 30-hour, Certified Course that will enable you to teach Etiquette skills to others Training the Professionals includes:
Etiquette, Manners, Civility
Positive First Impressions
Professional Image
Verbal/Non-verbal Communication & Listening Skills
Art of Introductions
Telephone & Cell phone Techniques
Civility & Rapport in Communication Skills
Business Gift Practices/Business Cards
Formal Addresses
Interview Skills
Networking Skills
Netetiquette/Email Etiquette
Emotional Intelligence
Written Correspondence and more...

Call Diana Olson for upcoming dates and more information, (626)584-9761, or email at